Shipment
Choose the shipping method you prefer:
Delivery to BRT collection point (not available for Calabria and Islands):
Shipping costs €4.00, and is free for orders starting from €29.90
You will select the BRT Point where you can go to collect the package, on the page that appears immediately after making the payment.
In the meantime you can already take a look here: https://www.brt.it/it/brt-fermopoint/
Delivery with Italian Post Office:
Shipping costs €9.90*, and is free for orders starting from €79.90
* For Calabria and Islands the cost is €11.90
| Shipping Method | Cost | Free shipping | Mark |
| Delivery to the BRT collection point* | €4 | for orders starting from €29.90 | not selectable |
| Delivery with Poste Italiane | €9.90 | for orders starting from €79.90 | €5 |
| Delivery with Poste Italiane (Calabria and Islands) | 11.90 | for orders starting from €79.90 | €5 |
*Pickup at Point BRT is not available for Calabria and Islands
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PREVIOUS VERSION
Shipping of products purchased on Declea.com is always free for orders starting from €29.90 if you choose "Delivery to BRT pick-up point" as the shipping method (not available for Calabria and the Islands).
You will select the BRT Point where you can go to collect the package on the page that appears immediately after making the payment.
In the meantime you can already take a look here: https://www.brt.it/it/brt-fermopoint/
For orders under €29.90 the cost of "Delivery to the BRT collection point" is €4.00.
Alternatively, shipping is always free throughout Italy for orders starting from €79.90 by choosing the shipping method: Poste Italiane.
For orders under €79.90 the cost of shipping with Poste Italiane is €9.90*
*For Calabria and Islands the cost is €11.90
Delivery time
Orders are shipped from Monday to Friday.
Orders placed on the weekend are processed starting from the following Monday morning as well as any order placed after 12:00 am processed on the following working day (Monday - Friday).
As soon as the package is handed over to the designated courier, you will receive a shipping confirmation email containing the tracking code.
The order is entrusted to the courier within 8/10 working days*
except orders containing customized products (by color and/or size) which will require 10/12 working days.
For islands and remote locations, delivery will take 1/2 working days longer.
(Times may vary based on promotional periods, sales or holidays)
- indicate precisely the name or number shown on the doorbell of the home, if different from the shipping information
- indicate the exact house number and the specific postal code of the area
- indicate a telephone number at which the recipient can be contacted.
Can the shipping address be different from the billing address?
Yes, during the payment process you can indicate a shipping address different from the one you entered to register.
What messages will I receive regarding the status of my order?
You will receive an order confirmation email when you place it, and a shipping confirmation email when the order leaves the warehouse to be shipped to the address you indicated.
The courier went to the indicated address, but I was not there. What happens now?
After an initial delivery attempt, the courier will leave you a notice of his passage and will contact you to set a new delivery date. If you want, you too can contact the courier when you receive the notice.
If the recipient finds a non-delivery notice left by the courier, he must take care to follow the instructions on the notice
Order Fulfillment
Declea srl reserves the right to refuse an order in the event that the payment is not verified, and to refuse to provide services to anyone and at any time.